MONSTER JOBS

• JOB TITLE:
  Head of Customer Service
  
  
• THE VACANCY IS FOR:
  Graduate
  Post Graduate
  
  
• DESCRIPTION OF THE POSITION:
  Opening for an ambitious and talented Customer Service professional to head up a taleted customer service team. You will report to the directors and be heavily involved in the overall strategy and direction of the business.
  
  Customer service will be a core part of our value proposition so we expect you to demand exceptionally high standards from your team, and from yourself.
  
  We are a fast growing and entrepreneurial business. Due to new service lines being launched we seek a proven telesales  support leader to help drive new business and account retention activities. Ideally you have already have 2-3 years experience within a Senior Customer Services role and are looking to progress now into a Head Customer Service role.
  
  This is a leaders role and requires someone that can demonstrate ability to initiate and drive strategic initiatives within a "wow" customer service culture.
  
  
• QUALIFICATIONS:
  2-3 Years experience
  
  
• SALARY:
  £17,000 p.a.
  
  
• NUMBER OF POSITIONS AVAILABLE:
  1
  
  
• LOCATION:
  King Street, City Centre, Manchester.
  
  
• HOW TO APPLY:
  If this sounds like you, call Jason on 0161 212 7777 to arrange a meet or email your c.v to jason@monsterclaims.co.uk